Returns & Exchanges

WE WANT YOU TO BE DELIGHTED WITH YOUR ORDER.

  • Art Karat entitles you to exchange your items within 30 days of receipt.
  • Exchange is possible only in the form of a store credit that may be used for purchasing another item/s from Art Karat.
  • We will issue a store credit for 100% of the amount paid by you including shipping charges and taxes if any.
  • You may use the store credit either online or offline at our stores or shows.
  • There is no expiry date on our store credits.
  • AS A STANDARD COMPANY POLICY WE DO NOT ISSUE REFUNDS.
PROCEDURE
  • To start an exchange kindly email customercare@artkarat.com or call +1.877.278.5272 (Mon-Fri 10-6 EST) in the USA or +91.8860.801.802 (Mon-Fri 10-6 IST) in India,
  • Our representatives will guide you on how to ship the items back to us.
  • Please do not ship any item to our offices without corresponding with our representatives.
  • All exchanges must be accompanied with a copy of your invoice.
  • All items must be shipped back to Art Karat in its original packaging.
  • Art Karat will not be responsible for lost or damaged items, while shipping them back to us.
  • All shipping costs related to the exchange must be borne by the customer.