LIFE TIME MAINTENANCE WARRANTY

Art Karat offers a FREE lifetime maintenance warranty on all its jewellery that includes all repairs caused by normal wear and tear such as re-plating, re-setting and re-stringing.

This policy is applicable for as long you own the piece. Please note that this policy is valid on purchases made from Art Karat only.

PROCEDURE
  • Kindly email customercare@artkarat.com or call +1.877.278.5272 (Mon-Fri 10-6 EST) in the USA or +91.8860.801.802 (Mon-Fri 10-6 IST) in INDIA and one of our representatives will instruct you on how to mail your item/s to our office.
  • Please do not send any repairs to our offices without corresponding with our representatives.
  • Once we have received your items, we will inform you of the estimated time required for the repair.
  • All inward shipping charges for repairs must be borne by the customer. Art Karat will bear the outward shipping charges.
  • If an item cannot be repaired we will inform you promptly and ship the items back to you.